At 365beat, your privacy matters. This policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player on our platform.
365beat is committed to protecting the privacy and personal data of every Filipino player who uses our platform. We understand that when you share your personal information with us — whether during registration, during a deposit transaction, or when you contact our support team — you are placing trust in us to handle that information responsibly.
This Policy applies to all personal data collected through the 365beat website, mobile browser experience, customer support channels, and any other touchpoints through which you interact with the 365beat platform. It covers data collected from registered account holders as well as from visitors who browse the site without creating an account.
365beat processes personal data in accordance with the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as administered by the National Privacy Commission (NPC). We are committed to upholding the data privacy rights of all Filipino players under this legislation.
The categories of personal data that 365beat collects depend on how you interact with the platform. The following table summarises the main categories of data we collect and the context in which they are collected:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address (city, province) | Registration & account updates |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history | Deposits, withdrawals & KYC |
| Gaming Activity Data | Game history, bet amounts, win/loss records, session duration, bonus usage | During platform use |
| Technical Data | IP address, device type, browser type, operating system, cookie identifiers | Automatically on site visit |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When you contact us |
| Verification Documents | Scanned copies of passport, driver's license, SSS/UMID card, proof of address | KYC verification process |
We collect only the personal data that is necessary for the purposes described in this Policy. We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or religious beliefs unless specifically required by law.
365beat collects personal data through the following means:
You provide data directly to us when you register an account on 365beat, complete the KYC verification process, make a deposit or withdrawal, contact our customer support team, respond to a survey or promotion, or update your account profile. This is the primary source of personal data we hold about you.
When you visit the 365beat website, our systems automatically collect certain technical data about your device and browsing behaviour. This includes your IP address, the pages you visit, the time and duration of your visit, and the links you click. This data is collected through cookies, web beacons, and similar tracking technologies, as described further in Section 7.
In certain circumstances, 365beat may receive personal data about you from third parties, including:
365beat uses the personal data we collect for the following purposes. We will only use your data in a manner that is consistent with the purpose for which it was originally collected, unless we have obtained your consent to use it for a different purpose or are required to do so by law.
Under the Data Privacy Act of 2012, 365beat processes your personal data on the following legal bases:
365beat shares personal data with carefully selected third-party service providers who assist us in operating the platform. These include identity verification providers, payment processors, IT infrastructure and hosting providers, customer support software providers, and fraud detection services. All service providers are contractually required to process your data only on our instructions and to maintain appropriate security standards.
365beat may disclose your personal data to Philippine government authorities, regulatory bodies, law enforcement agencies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 365beat, our players, or the public.
In the event of a merger, acquisition, or sale of all or part of 365beat's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the privacy practices of the new entity before your data is transferred.
The 365beat website uses cookies and similar tracking technologies to enhance your browsing experience, maintain your session when you are logged in, and collect analytical data about how the platform is used. The main types of cookies we use are:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for the platform to function — session management, login state, security tokens | Session |
| Functional Cookies | Remember your preferences such as language settings and display options | Up to 12 months |
| Analytics Cookies | Collect anonymised data on page visits, click patterns, and session duration to improve the platform | Up to 24 months |
| Security Cookies | Detect and prevent fraudulent activity, bot traffic, and unauthorised access attempts | Session to 6 months |
You can control cookie settings through your browser preferences. Please note that disabling essential cookies may affect the functionality of the 365beat platform, including your ability to log in and access your account.
365beat retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:
When personal data is no longer required, 365beat will securely delete or anonymise it in accordance with our internal data disposal procedures.
365beat implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 365beat. To exercise any of these rights, please contact our Data Privacy Officer using the details in Section 14.
Request a copy of the personal data 365beat holds about you and information on how it is being used.
Request correction of inaccurate or incomplete personal data held in your 365beat account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Request that 365beat restricts the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
365beat will respond to all data privacy rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, in which case we will notify you of the extension and the reasons for it. There is no charge for exercising your rights, unless requests are manifestly unfounded or excessive.
If you are not satisfied with how 365beat has handled your personal data or responded to a rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
If you are a parent or guardian and believe that your child has provided personal data to 365beat, please contact us immediately using the details in Section 14 so that we can investigate and take appropriate action.
The 365beat website may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the 365beat platform and does not cover the privacy practices of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit, as 365beat has no control over and accepts no responsibility for their content or data practices.
365beat reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made, we will notify registered players by posting a prominent notice on the 365beat platform and, where practicable, by sending a notification to the email address associated with your account.
The date of the most recent revision is displayed at the top of this page. We recommend that you review this Policy periodically. Your continued use of the 365beat platform following the publication of an updated Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 365beat handles your personal data, please contact our Data Privacy Officer. Our support team is available 24/7, including holidays — because we know Filipino players don't take days off.
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.
Privacy at 365beat isn't just a legal checkbox — it's built into how the platform operates from the ground up. Here's what that looks like in practice.
Every piece of data you send to 365beat — from your login credentials to your GCash deposit details — is protected by 256-bit SSL encryption in transit. The same standard used by major Philippine banks like BPI and BDO. Your data doesn't travel in the open.
Our Know Your Customer process protects every legitimate player on the platform. By verifying identity documents — passport, driver's license, UMID — we ensure that only real, eligible Filipino adults aged 21 and above can access real-money gaming on 365beat.
365beat does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes — ever. Your information is used exclusively to operate your account, process transactions, and keep the platform secure. That's it.
365beat processes all personal data in accordance with the Republic of the Philippines' Data Privacy Act of 2012 (RA 10173). Filipino players have clear, enforceable rights over their data, and 365beat is committed to upholding every one of them.
Access, correct, delete, or export your personal data at any time by contacting our Data Privacy Officer. Opt out of marketing communications whenever you like. Set your own responsible gaming limits. At 365beat, you stay in control of your information and your experience.
365beat doesn't hold onto your data indefinitely. Defined retention periods apply to every category of personal data we collect — from account records to support chat logs. When data is no longer needed, it is securely deleted or anonymised in line with our internal procedures.
Now that you know how 365beat handles your personal data, you can play with full confidence. Explore our games, claim your bonuses, and enjoy a secure platform built for Filipino players. Strictly 21+ only.